Testimonials

At True we are committed to providing the best possible service and care to all our new and existing customers. Don’t take our word for it read some of the testimonials below.

“I want to say a huge thank you for giving me the confidence that the elctrolysis was going to work. After a year of treatment the difference is incredible. I have regained my self confidence and it has made a big difference to my life. Thank you.
Marlene
“I have been so happy with the results after having IPL laser treatments, even after 1 session I noticed a massive difference! From having to shave constantly to nearly never! The therapists are amazing and listen carefully to your needs providing amazing results! It is a bit painful but totally worth it – I would recommend IPL laser hair removal treatment to anyone!”
Scarlett S
“I’m usually very dismissive of most anti-ageing treatments, but I trusted Fran’s professional opinion when she suggested I should try the new treatment she was introducing at True Beauty in Twickenham called BTL Exilis Elite.
“Four weeks in with two more sessions to go, I was pleasantly shocked. We appeared to have taken me back to the days of a tighter neck and uplifted face!”
I recently attended a friend’s 60th birthday and while there his daughter said to me: “Most of his friends seem to be ageing, apart from you – I swear you’re getting younger!”  
Jane M
“When I started my treatment for laser hair removal, I didn’t think that the word I would associate with Fran was freedom. Freedom from having to worry about shaving or waxing and just somehow not looking my best. With this freedom also comes confidence to be more spontaneous. This is just what Fran has given me, but the ‘how’ is to me the most important. She is always kind, compassionate and understanding.
When I told her about the breakup with my boyfriend she helped me feel brave for having had the courage to make the break. She always listens carefully and remembers what we talked about at the last appointment a month earlier. This is really impressive, I couldn’t do it and I don’t see half as many people as Fran.
She is truly lovely and I would have no hesitation in recommending her to anyone. Thank you Fran for all you have done for me.”
Roobina
“Expert professional advice and excellent treatments available. Great service is always provided.”
Tamasin R
“Amazing staff, really friendly and professional. Also really cool decor that makes you feel that you are in chic and glamorous surroundings. Perfect to unwind and treat yourself to some long overdue pampering time. I would highly recommend this salonand there are some really good deals and competitive prices for the area. What are you waiting for ladies? Pay them a visit you won’t be disappointed.”
Caroline M
“The staff here are always friendly, helpful and always welcoming! I love coming here for all my treatments.”
Alison R
As a man I found it quite daunting coming into a beauty salon but i felt very welcome and happy to recommend again
Stefan S
“Wonderful service, professional and friendly. Always accommodating. Offers a wide range of excellent services for skin care, hair removal, and massage. Good customer service, and great product deals. Always a pleasure to visit. Have recommended to friends, and would definitely recommend again.”
Jennifer M
“Love coming to this salon. Have been coming here for 4 years and have had facials, nails spray tan and waxing and have never been disappointed! Everyone is so helpful from receptionist to therapist. Keep up the good work.”
Louise T
“Friendly staff, responsible prices and a job always well done. True was recommended to me by a friend and I would certainly recommend them!
Lorna B
“I have been going to here for years and would not go anywhere else. The staff are well trained, professional and friendly. They have a great range of therapies and the salon is very well equipped.”
Paula O
“An amazing treatment! Really pampered, the room was lovely, very impressed. Lovely treat, Thank you!”
Amy T
“Best facials, best waxing and the best girls. Love them and love coming here. Thanks.”
Maria N
“Best massages and facials around and I have been coming here for years now. Thank you.”
Liz C